Ethics & Compliance
We are committed to corporate responsibility and integrity. Doing the right thing, the right way.
Improving’s commitment to building and maintaining a culture of trust and ethics
is supported by our iTexicans, clients, business partners, and service providers,
letting us know if they are aware of, or have a concern about, compliance with
the law or our Code of Ethics.
We encourage our employees, clients, providers, stakeholders and the general public
to submit suggestions, inquiries and/or report alleged ethics or compliance violations
through our formal complaint submission form.
You can expect that your report will be treated seriously, fairly, and promptly.
Please keep in mind that your decision to elect anonymity may limit our ability
to conduct an inquiry, if one is warranted, or to appropriately address your issue.
In the event we need additional information or clarification, please consider
providing your name and/or contact information to allow for follow-up contact if needed.
At Improving we prohibit retaliation. Improvers, clients, business partners,
and service providers will not suffer retaliation for raising a concern about
potential misconduct in good faith, or for cooperating with an investigation.
If you want to send a complaint, please send an email with your name, description of the facts,
including date and place to the following email: mx-ethics@improving.com
Anti
corruption
In Improving, our integrity is not negotiable under any terms, and we do not tolerate bribes of any kind.
Conflict of interest
We avoid situations in the which loyalties can be divided between the interests of our company and our own, or those of any person outside the company.
Non
harassment
Improving is a culturally diverse company. We respect personal dignity, privacy and rights of each employee, and are committed to maintaining a workplace in which there is no discrimination or harassment of any kind.
No
retaliation
Improving will not tolerate retaliation against any person. A penalty cannot be imposed to any employee for filing a complaint/concern or take part in an investigation.
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